::: KOOLGLIDE :::

Power Light Blinking

You are using the KOOLGLIDE the standard way, without a generator.  You press the POWER light.  It blinks 3 times, but there is no response from the tool. 

This can be caused by any of the following:

TROUBLESHOOTING TIP 1  The carpet is too thick. 

If the carpet is more than ¾” thick, press down on the tool.  The tool should activate. If the tool is being used to bond ceramic, wood or other material with the Utility tape, the distance from the tool to the tape must be less than ¾” or the tool will not activate.

TROUBLESHOOTING TIP 2 The KOOLGLIDE tape is not beneath the tool when activated.

TROUBLESHOOTING TIP 3  Too low a voltage supply.

Improper extension power cord gauge – use 14 gauge or higher

Low voltage from power pole, etc. – voltage needs to be between 95 – 145 volts for the KOOLGLIDE tool to operate.

TROUBLESHOOTING TIP 4   Too high a voltage supply.

High voltage from generator, etc. – voltage needs to be between 95 – 145 volts for the KOOLGLIDE tool to operate.

 

If these troubleshooting tips do not help, please contact the KOOLGLIDE service provider in your area.

  • For tools within the continental USA, call KOOLGLIDE at 888-486-6342
  • For tools in Canada, call Canadian Industrial Distributors (CID) at 877-899-8114
  • For tools in Australia and New Zealand, contact Nuplex Industries at +64-4-477-7030